Botwhiz
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Frequently Asked Questions
Everything you wanted to know
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Getting started
What is Botwhiz?
Do I need to know how to code?
How long does it take to set up?
Is there a free trial?
Pricing & credits
What is a credit?
How many conversations do I get per plan?
What happens if I run out of credits?
Can I switch plans?
Do you offer refunds?
AI & data
Which AI models power Botwhiz?
Will the AI make up answers (hallucinate)?
What kinds of documents can I upload?
Is my data used to train AI models?
Embedding & integration
Where can I embed the chatbot?
Do you offer webhooks and an API?
Can I customize the look of the chat widget?
Security & compliance
How is my data protected?
Are you GDPR compliant?
Do you support SSO?
Support
What support do you offer?
Can I get help migrating from another platform?
Still have questions?
Our team usually replies within a few hours.
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